At Aquagenr, we’re committed to providing a transparent, timely, and secure shipping experience for all customers across the United Kingdom.

📦 Handling Time

  • All orders are processed and dispatched within 1 to 3 business days from the date of purchase.
  • You’ll receive an order confirmation and a shipping update via email once your order has been dispatched.

⏱️ Delivery Time

  • Once dispatched, most orders are delivered within 3 to 6 business days, depending on your UK location.

🌍 Shipping Coverage

  • We currently ship within the United Kingdom only.
  • International shipping is not available at this time.

💸 Shipping Cost

  • Free Standard Shipping on all US orders — no minimum purchase required.

🔎 Order Tracking

  • You’ll receive a tracking number via email once your order ships.
  • Track your parcel via our Order Tracking page or directly on the courier’s website.

🚛 Our Delivery Partners

We work with trusted UK couriers to ensure reliable and secure delivery:

  • Royal Mail
  • DPD
  • Evri (Hermes)
  • Parcelforce

📍 Address Accuracy

Please ensure your shipping address is complete and accurate at checkout.
We are not responsible for delays or failed deliveries due to incorrect or incomplete address details.